Contact Information

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• Fax
• Snail Mail
• PayPal

Email:

For customer support or assistance:

CharlesKimball@UndiscoveredNapaValley.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Undiscovered Napa customers may also use our telephone support center to contact a service representative during regular business hours:

Online Form:

Telephone:

Customer Care Center 707.927.5115

Fax 707.927.5115

Monday to Friday   9:00am to 5:00pm (PST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

Snail Mail:

Send your inquiries to:

 

Undiscovered Napa Valley

Attention: Customer Care Center

1370 Trancas Street Ste.356

Napa, California

94559